Refund policy
It's All About You Boutique
At It's All About You Boutique, we want you to love your purchase. Please review our return policy before placing your order.
Returns
- Returns are accepted within 14 days of the delivery date.
- Items must be unworn, unwashed, unused, and in their original condition with all original tags attached.
- Proof of purchase is required for all returns.
Final Sale Items
The following items are FINAL SALE and cannot be returned, exchanged, or refunded:
- Clearance or sale items
- Accessories
- Gift cards
- Personalized or custom items
- Any item marked Final Sale
Return Approval
All returns are subject to inspection upon receipt. We reserve the right to refuse returns that show signs of wear, damage, stains, odors, pet hair, or that are returned without original tags.
Refunds
Once your return has been received and approved, your refund will be processed to your original method of payment. Please allow 5–10 business days for your financial institution to post the refund.
Shipping Costs
Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless the item received was incorrect or damaged.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can make it right.
Policy Acknowledgment
By completing your purchase with It's All About You Boutique, you acknowledge that you have read and agree to this Return Policy.
Thank you for shopping with It's All About You Boutique — Where Fashion Meets You.